RETURN & REFUND POLICY

Last updated: January 2026

We want you to feel confident in your purchase.

Returns

Due to the personal nature of our products, all sales are final once opened or used.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Eligibility for Replacement or Refund

To be eligible, you must provide:

• Proof of purchase

• Photos of the damaged or incorrect item

Approved claims will receive a replacement or refund at our discretion.

Non-Returnable Items

• Opened or used products

• Sale or promotional items

• Gift cards

How to Start a Claim

Email us at SkinneSupport@gmail.com with your order number and issue details.